Our Services

Town and Country Pediatric Medical Associates offers a full array of services to help your child maintain good health. You can read more on this page about specific services.

Advice & Questions

Both of our office locations offer full-time staff who are available for urgent triage of illness from 9 a.m. to 5 p.m. Monday thru Friday.

If your child is ill and you think they may need to be seen, please call triage located in the office where your child is normally seen.  She will assess the problem by asking you a number of questions and then make a decision on whether you can continue to observe and give supportive care at home or whether you need to bring him/her into the office to see the doctor.  Calls to the urgent triage nurse are returned within 1 to 2 hours. 

If you have a general question regarding feeding, growth & development, potty training or anything non-urgent, your call will be returned within 24 hours.

Vaccines & Immunizations

What you need to know

Some Services we Offer:

*Please Call one of our office for information about additional servies:

Call (415) 666-1860 for our San Francisco, CA office
Call (415) 383-0918 for our Mill Valley, CA office

Authorizations & Referrals

HMO INSURANCES

If your child has an HMO insurance through Brown and Toland Medical Group (BTMG is the only medical group Town and Country Pediatrics is affiliated with) and your doctor tell you that your child needs to see a specialist, please call our referral coordinator at least a week prior to the visit so that she can submit a referral to the specialist on your child’s behalf.

Some procedures or providers require authorizations instead of simple referrals from the medical group. Your child’s primary care physician in our office will usually let our referral coordinator know this and she will submit for authorization from the medical group. Authorizations take longer to obtain than standard referrals. Even though the doctors give the information to the referral coordinator, you should still call her to make sure the process is going forward.

Referrals and authorizations that are submitted after the fact may not be approved by the medical group. It is ultimately your responsibility to make sure the referrals and authorizations are being expedited.

PPO AND ALL OTHER INSURANCES

Most PPOs, etc., do not require referrals or authorizations. However, as we accept so many insurances in order to serve our patient’s needs, please contact your insurance company if your child is referred to a specialist and you are unsure of their referral policies.

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