Office Policies

Immunization Policy

Immunization in San Francisco and Mill Valley, CAThe doctors in the office follow the immunization schedule recommended by the American Academy of Pediatrics.  There will be times where there are legitimate reasons to deviate from the vaccine schedule (i.e. shortage of vaccine, serious illness at the time of a well check-up); it is our policy to discourage the splitting up or spreading out of the vaccines.  If shots need to be given at a time not coinciding with a doctor’s visit per your MD, please schedule a shot only appointment with the front desk. 

School/Day Care/Camp Form Policy
We are happy to complete any forms needed for school, day care, camp or other activities.  Please bring the form with you at the time of your check-up or you may submit your form by fax, mail or dropping it off in our office.  There is a $15 charge for all forms that need to be completed by the physicians and due to the high volume of forms we receive please allow us 7-10 business days to get the form back to you.  If there is a need for you to have the form back sooner, there will be an additional $10 “rush” charge.  Please read all forms before submitting them to us to be sure that your child has had a well exam within the required time.  Sometimes your doctor will require assessing your child prior to the time frame the school thinks is adequate, such as for sports or camp.  You may receive a call from us asking you to make an appointment for a physical for the form to be completed.  Make sure to fill out the parent portion of the form before submitting them to us.  All forms need to include instructions as to where to send the forms once we have completed them, along with a self-addressed stamped envelope if they are to be mailed or fax number.  

Record Transfers
If transferring to our office from another practice, please request the records to be released to the doctor of your choice.  Records must be received prior to your child’s first appointment.  If the records are not received by the time of your child’s first appointment, you must reschedule the appointment. 

If transferring from our office to another office, please contact us and we will instruct you on how to proceed with obtaining your child’s records.  There is a $35 fee for the copying and releasing of records that is due upon the submission of the request.  The form should be signed by the parent or legal guardian if the patient is under 18 years of age and by the patient if the patient is over the age of 18. 

Missed Appointments/No Show
Our practice uses an automated system to remind and confirm appointments 48 hour s in advance, for all sick and well visits.

If you do not receive a reminder of your appointment 48hrs in advance, through our automated system please call the office to let us know, so that we can verify the correct contact information and also to confirm your appointment. Missed appointments or appointments canceled with less than 24 hours notice will incur a charge. 

If you want to learn more about our Office Policies
Call our San Franciso or Mill Valley, CA office today!
Call (415) 666-1860 for our San Francisco, CA office
Call (415) 383-0918 for our Mill Valley, CA office

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